{"id":1508,"date":"2020-06-25T07:11:37","date_gmt":"2020-06-25T05:11:37","guid":{"rendered":"https:\/\/proximus.events\/?p=1508"},"modified":"2020-06-25T09:59:21","modified_gmt":"2020-06-25T07:59:21","slug":"procesoptimalisatie-voor-digitalisatie","status":"publish","type":"post","link":"https:\/\/proximus.events\/nl\/procesoptimalisatie-voor-digitalisatie\/","title":{"rendered":"Eerst processen optimaliseren, dan pas digitaliseren!"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--link_hover_color: #13827c;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:30px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1 awb-text-cols fusion-text-columns-2 fusion-no-small-visibility\" style=\"--awb-columns:2;--awb-column-spacing:10px;--awb-column-min-width:100px;\"><p style=\"text-align: center;\"><span style=\"color: #65cdb4;\"><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-hourglass far circle-yes fusion-text-flow\" style=\"--awb-circlebordersize:1px;--awb-font-size:28.16px;--awb-width:56.32px;--awb-height:56.32px;--awb-line-height:54.32px;--awb-margin-right:16px;\"><\/i><span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\">\u00b1<\/span> <span class=\"rt-time\"> 20<\/span> <span class=\"rt-label rt-postfix\">minuten<\/span><\/span><\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/proximus.events\/groeireeks\/\"><span style=\"color: #65cdb4;\"><i class=\"fb-icon-element-2 fb-icon-element fontawesome-icon fa-th-large fas circle-yes fusion-text-flow\" style=\"--awb-circlebordersize:1px;--awb-font-size:28.16px;--awb-width:56.32px;--awb-height:56.32px;--awb-line-height:54.32px;--awb-margin-right:16px;\"><\/i>Terug naar overzicht<\/span><\/a><\/p>\n<\/div><div class=\"fusion-text fusion-text-2 fusion-no-medium-visibility fusion-no-large-visibility\"><p style=\"text-align: center;\"><span style=\"color: #65cdb4;\"><i class=\"fb-icon-element-3 fb-icon-element fontawesome-icon fa-hourglass far circle-yes fusion-text-flow\" style=\"--awb-circlebordersize:1px;--awb-font-size:28.16px;--awb-width:56.32px;--awb-height:56.32px;--awb-line-height:54.32px;--awb-margin-right:16px;\"><\/i><span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\">\u00b1<\/span> <span class=\"rt-time\"> 20<\/span> <span class=\"rt-label rt-postfix\">minuten<\/span><\/span><\/span><\/p>\n<\/div><div class=\"fusion-title title fusion-title-1 fusion-no-small-visibility fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:#272f34;--awb-margin-top:30px;--awb-margin-bottom:30px;--awb-font-size:60px;\"><h1 class=\"fusion-title-heading title-heading-center\" style=\"font-family:&quot;Ambit Black&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;line-height:1;\">Eerst processen optimaliseren, dan pas digitaliseren!<\/h1><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-six\" style=\"--awb-text-color:rgba(39,47,52,0.5);--awb-margin-bottom:0px;--awb-margin-bottom-small:0px;--awb-font-size:16px;\"><h6 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;font-size:1em;\">donderdag 25 juni 2020<\/h6><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-first fusion-no-small-visibility\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_2_3 2_3 fusion-two-third\" style=\"--awb-bg-size:cover;--awb-margin-bottom:30px;width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% + 4% ) * 0.66666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-five\" style=\"--awb-text-color:#272f34;\"><h5 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Ambit ExtraLight&quot;;font-style:normal;font-weight:400;margin:0;line-height:1.6;\"><p>Het gebeurt vaker w\u00e9l dan niet: bedrijven met groeipijnen zoeken oplossingen in digitalisering. Teams kiezen tools en applicaties en na een jaar gebruiken ze ze maar half. Of helemaal niet meer. Want in zo\u2019n digitaal systeem moet je werk steken en data intikken. Terwijl je die evengoed zo onthoudt, of snel op een papiertje pent. Alleen \u2026 waar lag dat nu weer? Wat moest je nu weer onthouden? En voor je het weet ben je een kwartier op zoek. Of haalt je collega heel je bureau overhoop om die post-it te zoeken als je er net niet bent. Ook een kwartier kwijt. Reken maar uit.<\/p>\n<p>Hier lees je <span class=\"fusion-highlight light highlight1 awb-highlight-background\" style=\"--awb-color:#d3eae8;\">waarom procesoptimalisatie belangrijk is,<\/span> z\u00e9ker voor je gaat digitaliseren, en <span class=\"fusion-highlight light highlight1 awb-highlight-background\" style=\"--awb-color:#d3eae8;\">hoe je dat best aanpakt.<\/span><\/h5><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-last fusion-no-small-visibility\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-margin-bottom:30px;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-image-element fusion-image-align-center in-legacy-container\" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none fusion-animated\" data-animationType=\"slideInLeft\" data-animationDuration=\"0.8\" data-animationOffset=\"top-into-view\"><img decoding=\"async\" width=\"1200\" height=\"808\" alt=\"Proces optimalisatie\" title=\"jdi_processen\" src=\"https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_processen.jpg\" class=\"img-responsive wp-image-1496\" srcset=\"https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_processen-200x135.jpg 200w, https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_processen-400x269.jpg 400w, https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_processen-600x404.jpg 600w, https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_processen-800x539.jpg 800w, https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_processen.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"--awb-bg-position:center center;--awb-bg-size:cover;--awb-margin-bottom:0px;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-five\" style=\"--awb-text-color:#272f34;\"><h5 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Ambit ExtraLight&quot;;font-style:normal;font-weight:400;margin:0;line-height:1.6;\"><span class=\"TextRun SCXW238878402 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW238878402 BCX4\"><span class=\"TextRun SCXW227522282 BCX4\" lang=\"NL-NL\" xml:lang=\"NL-NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW227522282 BCX4\">Weinig tijd? Klik door naar:<\/span><\/span><span class=\"EOP SCXW227522282 BCX4\" data-ccp-props=\"{\">\u00a0<\/span><\/span><\/span><\/h5><\/div><ul style=\"--awb-size:20px;--awb-line-height:34px;--awb-icon-width:34px;--awb-icon-height:34px;--awb-icon-margin:14px;--awb-content-margin:48px;--awb-circlecolor:#65bc7b;--awb-circle-yes-font-size:17.6px;\" class=\"fusion-checklist fusion-checklist-1 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-angle-right fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><a href=\"#Procesoptimalisatie\">Procesoptimalisatie brengt meer op dan je denkt<\/a><\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-angle-right fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><a href=\"#Lean\">Processen moeten lean zijn en vrij van waste<\/a><\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-angle-right fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><a href=\"#VerbeterTechnieken\">Technieken en tools om processen te verbeteren<\/a><\/p>\n<\/div><\/li><\/ul><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-first\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_2_3 2_3 fusion-two-third\" style=\"--awb-bg-size:cover;width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% + 4% ) * 0.66666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-menu-anchor\" id=\"Procesoptimalisatie\"><\/div><div class=\"fusion-text fusion-text-3\"><h3 class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 32; line-height: 1.28;\" data-fontsize=\"32\" data-lineheight=\"40px\">Procesoptimalisatie brengt meer op dan je denkt<\/h3>\n<p>We kennen het allemaal: we slaan het vervelende inputwerk even over. We nemen een binnenweg om rap vooruit te gaan. We sturen een offerte uit zonder overleg om toch die klant binnen te halen. We werken rond processen heen om sneller resultaat te boeken.<br \/>\nEn toch. Toch blijkt dat zo veel waarde verloren gaat.<\/p>\n<p>Meer bepaald die van dure tools en applicaties, aangekocht om het werk juist te vergemakkelijken. Meestal zien we bij <span class=\"fusion-highlight light highlight1 awb-highlight-background\" style=\"--awb-color:#d3eae8;\">groeibedrijven met een ondergewaardeerd digitaal traject dat ze vooraf de onderliggende processen niet aandachtig bekeken.<\/span> Die klanten hebben typisch<\/p>\n<\/div><ul style=\"--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;--awb-circlecolor:#65bc7b;--awb-circle-yes-font-size:14.08px;\" class=\"fusion-checklist fusion-checklist-2 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>te weinig overleg<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>geen afgesproken KPI\u2019s<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>geen standaard aanpak<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>te weinig langetermijnvisie (en draaien daardoor teveel met de wind mee)<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>geen borging van verbeteringen<\/p>\n<\/div><\/li><\/ul><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:30px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-last\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-first\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 0% + 0% ) * 0.16666666666667 ) );margin-right: 0%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_2_3 2_3 fusion-two-third\" style=\"--awb-padding-top:30px;--awb-padding-right:60px;--awb-padding-bottom:10px;--awb-padding-left:60px;--awb-bg-color:rgba(211,234,232,0.5);--awb-bg-color-hover:rgba(211,234,232,0.5);--awb-bg-size:cover;width:66.666666666667%;width:calc(66.666666666667% - ( ( 0% + 0% ) * 0.66666666666667 ) );margin-right: 0%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-4\"><p><em>Een voorbeeld uit eigen winkel:<\/em><\/p>\n<h5>Een klant uit de internationale uitzendsector begreep niet goed waarom ze zo veel kandidaten verloren.<\/h5>\n<h6>De oorzaken bleken na onderzoek:<\/h6>\n<ul>\n<li>Onduidelijke afspraken tussen rekruteerders in verschillende landen,<\/li>\n<li>Tekort aan data in de digitale tool.<\/li>\n<\/ul>\n<p>Omdat kandidaten niet op de hoogte gehouden werden over hun status, gingen ze vaak in op voorstellen van de concurrentie.<\/p>\n<h6>De oplossing:<\/h6>\n<ul>\n<li>Duidelijke processtappen per mijlpaal in digitale tool,<br \/>\ndie nu niet alleen naar waarde wordt gebruikt, maar zelfs is uitgebreid;<\/li>\n<li>Toewijding aan data-input,<br \/>\ndie ontstond toen bleek dat een gechronometreerde meting van het effectieve extra werk slechts op 8u per jaar kwam \u2013 slechts een fractie van de tijdswinst die de data-input net oplevert;<\/li>\n<li>Omschrijving van rollen &amp; verantwoordelijkheden.<\/li>\n<\/ul>\n<h6>Het gevolg:<\/h6>\n<ul>\n<li>Kandidaten weten waar ze aan toe zijn,<br \/>\nze worden verwittigd als een stap langer duurt dan voorzien;<\/li>\n<li>Iedereen in de organisatie weet welke vacatures extra aandacht behoeven en in welke fase een sollicitatie zit, en kan daardoor sneller schakelen en reageren.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-last\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 0% + 0% ) * 0.16666666666667 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-first\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_2_3 2_3 fusion-two-third\" style=\"--awb-bg-size:cover;width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% + 4% ) * 0.66666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-menu-anchor\" id=\"Lean\"><\/div><div class=\"fusion-text fusion-text-5\"><h3 class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 32; line-height: 1.28;\" data-fontsize=\"32\" data-lineheight=\"40px\">Processen moeten lean zijn en vrij van waste<\/h3>\n<p>Om van digitalisering een succes te maken is het dus nodig dat de te digitaliseren processen optimaal verlopen.<\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:5px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-last\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-first\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 0% + 0% ) * 0.16666666666667 ) );margin-right: 0%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_2_3 2_3 fusion-two-third\" style=\"--awb-padding-top:30px;--awb-padding-right:60px;--awb-padding-bottom:10px;--awb-padding-left:60px;--awb-bg-color:rgba(211,234,232,0.5);--awb-bg-color-hover:rgba(211,234,232,0.5);--awb-bg-size:cover;width:66.666666666667%;width:calc(66.666666666667% - ( ( 0% + 0% ) * 0.66666666666667 ) );margin-right: 0%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-6\"><h5><a href=\"https:\/\/blog.jdi.be\/cijfers-digitalisering-belgie-2019\" target=\"_blank\" rel=\"noopener noreferrer\"><u>Enkele cijfers die aantonen waarom digitalisering een must is voor ieder bedrijf.<\/u><\/a><\/h5>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-last\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 0% + 0% ) * 0.16666666666667 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-first\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_2_3 2_3 fusion-two-third\" style=\"--awb-bg-size:cover;width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% + 4% ) * 0.66666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-7\"><p>In jargon heet dat: ze moeten <em>lean<\/em> zijn en vrij van <em>waste<\/em>.<\/p>\n<p><em>Processen<\/em> bestaan uit opeenvolgende handelingen die een dienst of een product opleveren.<\/p>\n<p><em>Lean<\/em> is een manier van werken waarin alle processen waarde cre\u00ebren. Elke vorm van verspilling moet weg.<\/p>\n<p><em>Waste<\/em> gaat over die verspilling: het zijn alle handelingen die g\u00e9\u00e9n klantwaarde toevoegen. Ofwel: alle handelingen waar de klant niet voor wil betalen. En dat zijn er meer dan je op het eerste zicht zou denken: denk onder andere aan klachtenafhandeling, te hoge voorraden, dubbel werk, enz&#8230;<\/p>\n<p>Een voorbeeld is een dossier dat drie keer heen en weer gaat tussen twee afdelingen: iedereen ziet wel dat dat niet effici\u00ebnt is, maar: \u201cHet werkt, dus doen we het zo\u201d. Medewerkers die het systeem goed kennen, nemen indien nodig shortcuts, gaan wat flexibeler met het proces om of doen om het even wat om een klant tevreden te stellen.<\/p>\n<p><span class=\"fusion-highlight light highlight1 awb-highlight-background\" style=\"--awb-color:#d3eae8;\">Als die overbodige processtappen meegaan in de digitalisering,<\/span> dan<\/p>\n<\/div><ul style=\"--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;--awb-circlecolor:#65bc7b;--awb-circle-yes-font-size:14.08px;\" class=\"fusion-checklist fusion-checklist-3 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>stijgt de implementatiekost,<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>neemt de doorlooptijd van het traject toe,<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>bemoeilijkt het change management,<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>vergroot de gevoeligheid voor fouten,<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>vermindert de flexibiliteit voor toekomstige aanpassingen,<br \/>\nomdat die wellicht invloed hebben op een hoop uitzonderingen en zijstappen.<\/p>\n<\/div><\/li><\/ul><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:30px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-8\"><p><span class=\"fusion-highlight light highlight1 awb-highlight-background\" style=\"--awb-color:#d3eae8;\">Daarom moeten processen geoptimaliseerd en gestandaardiseerd zijn voor je kunt digitaliseren. <\/span>\nDaarom moet je over elke afwijking op de standaard heel kritisch nadenken: waarom bestaat die uitzondering, hoe vaak valt die voor, wat is een mogelijke alternatieve werkwijze?<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-last\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-first\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_2_3 2_3 fusion-two-third\" style=\"--awb-bg-size:cover;width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% + 4% ) * 0.66666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-menu-anchor\" id=\"VerbeterTechnieken\"><\/div><div class=\"fusion-text fusion-text-9\"><h3 class=\"fusion-responsive-typography-calculated\" style=\"--fontsize: 32; line-height: 1.28;\" data-fontsize=\"32\" data-lineheight=\"40px\">Technieken en tools om processen te verbeteren<\/h3>\n<p>Om dat onderzoek te doen, om problemen inzichtelijk te maken, processen te beschrijven, te optimaliseren en te standaardiseren bestaan tal van technieken en tools. Wij gebruiken onder andere deze krachtige technieken:<\/p>\n<\/div><ul style=\"--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;--awb-circlecolor:#65bc7b;--awb-circle-yes-font-size:14.08px;\" class=\"fusion-checklist fusion-checklist-4 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-caret-right fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><a href=\"#ValueStreamMapping\">1. Value Stream Mapping<\/a><\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-caret-right fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><a href=\"#CustomerJourney\">2. Customer Journey <\/a><\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-caret-right fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p><a href=\"#SIPOC\">3. SIPOC<\/a><\/p>\n<\/div><\/li><\/ul><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-menu-anchor\" id=\"ValueStreamMapping\"><\/div><div class=\"fusion-text fusion-text-10\"><h4>1. Value stream mapping<\/h4>\n<span class=\"fusion-highlight light highlight1 awb-highlight-background\" style=\"--awb-color:#d3eae8;\">Wat? <\/span>\n<p>We volgen een product of dienst door heel het proces. Bij elke stap brengen we in kaart of en hoe die stap waarde toevoegt.<\/p>\n<span class=\"fusion-highlight light highlight1 awb-highlight-background\" style=\"--awb-color:#d3eae8;\">Voordelen?<\/span>\n<\/div><ul style=\"--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;--awb-circlecolor:#65bc7b;--awb-circle-yes-font-size:14.08px;\" class=\"fusion-checklist fusion-checklist-5 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>procesontleding op een halve dag<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>veel dialoog, dus veel inzichten<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>visuele presentatie, dus heel inzichtelijk<\/p>\n<\/div><\/li><\/ul><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:30px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-23 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-last\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-24 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-first\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 0% + 0% ) * 0.16666666666667 ) );margin-right: 0%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-25 fusion_builder_column_2_3 2_3 fusion-two-third\" style=\"--awb-padding-top:30px;--awb-padding-right:60px;--awb-padding-bottom:10px;--awb-padding-left:60px;--awb-bg-color:rgba(211,234,232,0.5);--awb-bg-color-hover:rgba(211,234,232,0.5);--awb-bg-size:cover;width:66.666666666667%;width:calc(66.666666666667% - ( ( 0% + 0% ) * 0.66666666666667 ) );margin-right: 0%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-11\"><p><em>Een voorbeeld uit eigen winkel:<\/em><\/p>\n<h5>Een klant heeft een topverkoper die veel projecten verkoopt aan goede prijzen. Toch blijft de globale marge verbazend laag.<\/h5>\n<h6>De oorzaak bleek na de mapping:<\/h6>\n<ul>\n<li>Verkoop gebeurt telkens met uitzonderingen op de regel om de klant optimaal tevreden te stellen<\/li>\n<li>De personalisatie per klant kan niet door het systeem verwerkt worden<\/li>\n<\/ul>\n<p>Hierdoor is per verkoop veel manueel werk en administratieve rompslomp nodig. En dat zorgt dan weer voor tijdverlies en een grotere foutenmarge.<\/p>\n<h6>De oplossing:<\/h6>\n<ul>\n<li>Optimalisatie en standaardisatie \u2013 in overleg \u2013 van de mogelijkheden in het systeem<\/li>\n<li>Voorwaarde voor elke verkoop: voldoen aan enkele parameters<\/li>\n<\/ul>\n<h6>Het gevolg:<\/h6>\n<ul>\n<li>Grotere effici\u00ebntie in administratie<\/li>\n<li>Hogere marge<\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-26 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-last\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 0% + 0% ) * 0.16666666666667 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-10 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-27 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-first\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-28 fusion_builder_column_2_3 2_3 fusion-two-third\" style=\"--awb-bg-size:cover;width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% + 4% ) * 0.66666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-menu-anchor\" id=\"CustomerJourney\"><\/div><div class=\"fusion-text fusion-text-12\"><h4><a href=\"#CustomerJourney\">2. Customer journey<\/a><\/h4>\n<\/div><div class=\"fusion-image-element fusion-image-align-center in-legacy-container\" style=\"text-align:center;--awb-max-width:500px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img decoding=\"async\" width=\"300\" height=\"158\" alt=\"Customer journey\" title=\"jdi_loyaltiloop\" src=\"https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_loyaltiloop-300x158.jpg\" class=\"img-responsive wp-image-1505\" srcset=\"https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_loyaltiloop-200x105.jpg 200w, https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_loyaltiloop-400x211.jpg 400w, https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_loyaltiloop-600x316.jpg 600w, https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_loyaltiloop.jpg 720w\" sizes=\"(max-width: 800px) 100vw, 300px\" \/><\/span><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:30px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-13\"><span class=\"fusion-highlight light highlight1 awb-highlight-background\" style=\"--awb-color:#d3eae8;\">Wat? <\/span>\n<p>Door de ogen van de klanten <a href=\"https:\/\/www.jdi.be\/blog\/customer-journey-de-reis-van-uw-klant\/\" target=\"_blank\" rel=\"noopener noreferrer\"><u>bekijken we elk contactmoment met het bedrijf<\/u><\/a>. Hoe dat contact ontstaat, op welk moment, wat klanten dan verwachten en hoe ze dat contact ervaren.<\/p>\n<span class=\"fusion-highlight light highlight1 awb-highlight-background\" style=\"--awb-color:#d3eae8;\">Voordelen?<\/span>\n<\/div><ul style=\"--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;--awb-circlecolor:#65bc7b;--awb-circle-yes-font-size:14.08px;\" class=\"fusion-checklist fusion-checklist-6 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>inzichten in wat klanten werkelijk belangrijk vinden<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>ontdekken van onontgonnen contactmomenten<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>optimaliseren van elk contactmoment en elk proces tussen de contactmomenten<\/p>\n<\/div><\/li><\/ul><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-menu-anchor\" id=\"SIPOC\"><\/div><div class=\"fusion-text fusion-text-14\"><h4><a href=\"#SIPOC\">3. SIPOC<\/a><\/h4>\n<span class=\"fusion-highlight light highlight1 awb-highlight-background\" style=\"--awb-color:#d3eae8;\">Wat? <\/span>\n<p>We kijken<\/p>\n<ul>\n<li>wat je precies per processtap nodig hebt, dat is de input,<\/li>\n<li>waar die input vandaan komt,<\/li>\n<li>waarover je na de processtap beschikt, de output, en<\/li>\n<li>waar de output naartoe gaat.<\/li>\n<\/ul>\n<span class=\"fusion-highlight light highlight1 awb-highlight-background\" style=\"--awb-color:#d3eae8;\">Voordelen?<\/span>\n<\/div><ul style=\"--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;--awb-circlecolor:#65bc7b;--awb-circle-yes-font-size:14.08px;\" class=\"fusion-checklist fusion-checklist-7 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>gaten ontdekken: sommige outputs blijven liggen zonder gevolg, of input blijkt afhankelijk van wie hem levert<\/p>\n<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-plus fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>oppikken waar rollen en verantwoordelijkheden van stakeholders beginnen en stoppen<\/p>\n<\/div><\/li><\/ul><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:30px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-29 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-last\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-11 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-30 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element fusion-image-align-center in-legacy-container\" style=\"text-align:center;--awb-max-width:1300px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\"><img decoding=\"async\" width=\"1200\" height=\"162\" alt=\"SIPOC proces\" title=\"jdi_proces_sipoc\" src=\"https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_proces_sipoc-1200x162.png\" class=\"img-responsive wp-image-1509\" srcset=\"https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_proces_sipoc-200x27.png 200w, https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_proces_sipoc-400x54.png 400w, https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_proces_sipoc-600x81.png 600w, https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_proces_sipoc-800x108.png 800w, https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_proces_sipoc-1200x162.png 1200w\" sizes=\"(max-width: 800px) 100vw, 1200px\" \/><\/span><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:40px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-12 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-31 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-first\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 0% + 0% ) * 0.16666666666667 ) );margin-right: 0%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-32 fusion_builder_column_2_3 2_3 fusion-two-third\" style=\"--awb-padding-top:30px;--awb-padding-right:60px;--awb-padding-bottom:10px;--awb-padding-left:60px;--awb-bg-color:rgba(211,234,232,0.5);--awb-bg-color-hover:rgba(211,234,232,0.5);--awb-bg-size:cover;width:66.666666666667%;width:calc(66.666666666667% - ( ( 0% + 0% ) * 0.66666666666667 ) );margin-right: 0%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-15\"><p><em>Een voorbeeld uit eigen winkel:<\/em><\/p>\n<h5>Een nationale juweliersketen stond op de rand van het faillissement, vooral omwille van te veel voorraad van producten die niet verkocht werden.<\/h5>\n<h6>De oorzaak bleek na de SIPOC:<\/h6>\n<ul>\n<li>plaatsing bestellingen vanuit gewoonte<\/li>\n<li>teveel focus op dagverkoop<\/li>\n<li>onvoldoende analyse van tendenzen per productfamilie<\/li>\n<li>geen zicht op voorraadbeheer en cashflow<\/li>\n<li>geen forecast<\/li>\n<\/ul>\n<h6>De oplossing:<\/h6>\n<ul>\n<li>bijhouden van data<\/li>\n<li>data-analyse van verkoopscijfers in relatie tot voorraad<\/li>\n<li>data-analyse in vergelijking tot vorig jaar om beter te kunnen forecasten<\/li>\n<li>instellen van KPIs<\/li>\n<li>strikte week- en maandbudgetten<\/li>\n<\/ul>\n<h6>Het gevolg:<\/h6>\n<p>Het bedrijf bleef gespaard van faillissement en kon een doorstart maken met nieuw management .<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-33 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-last\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 0% + 0% ) * 0.16666666666667 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-13 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-34 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-first\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-35 fusion_builder_column_2_3 2_3 fusion-two-third\" style=\"--awb-bg-size:cover;width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% + 4% ) * 0.66666666666667 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:50px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-16\"><p>Afhankelijk van geval en situatie kies je uit een nog veel groter arsenaal tools om processen mee te verbeteren. Dat is <span class=\"fusion-highlight light highlight1 awb-highlight-background\" style=\"--awb-color:#d3eae8;\">niet alleen van belang als je wilt automatiseren of digitaliseren, maar dient ter verbetering van de algehele effici\u00ebntie van je bedrijf.<\/span> Staan er in je <a href=\"https:\/\/proximus.events\/ogsm-businessplan-opmaken\/\"><u>OGSM businessplan<\/u><\/a> dus plannen voor digitalisering, hou daar rekening mee!<\/p>\n<p>Of optimaliseer je belangrijkste processen samen met ons:<\/p>\n<p>JDI gebruikt methodes en technieken met een proven track record. Samen kiezen we welke het beste past bij jouw organisatie. Contacteer ons voor een eerste vrijblijvend gesprek:<\/p>\n<\/div><div class=\"fusion-aligncenter\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/proximus.events\/contact\/\"><span class=\"fusion-button-text\">Ja, ik wil geoptimaliseerde processen<\/span><\/a><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:30px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-17\"><p style=\"text-align: center;\">Of je nu wilt digitaliseren of niet, met procesoptimalisatie is effici\u00ebntiewinst gegarandeerd!<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-36 fusion_builder_column_1_6 1_6 fusion-one-sixth fusion-column-last\" style=\"--awb-bg-size:cover;width:16.666666666667%;width:calc(16.666666666667% - ( ( 4% + 4% ) * 0.16666666666667 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-14 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30px;--awb-padding-right:8%;--awb-padding-left:8%;--awb-margin-top:30px;--awb-margin-bottom:30px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-37 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><style type='text\/css'>.reading-box-container-1 .element-bottomshadow:before,.reading-box-container-1 .element-bottomshadow:after{opacity:0.70;}<\/style><style type='text\/css'>.reading-box-container-1 .button{color:#ffffff;border-color:#ffffff;background: #2284a6;} .reading-box-container-1 .button:hover{color:#ffffff;border-color:#ffffff;}<\/style><div class=\"fusion-reading-box-container reading-box-container-1 fusion-animated\" style=\"--awb-title-color:#5c2d91;--awb-margin-top:0px;--awb-margin-bottom:20px;\" data-animationType=\"slideInRight\" data-animationDuration=\"0.8\" data-animationOffset=\"top-into-view\"><div class=\"reading-box\" style=\"background-color:rgba(255,255,255,0.5);border-width:0px;border-color:rgba(226,226,226,0);border-left-width:3px;border-left-color:var(--primary_color);border-style:solid;\"><div class=\"fusion-reading-box-flex\"><h2>Onze groei-impulsen concreet inzetten?<\/h2><a class=\"button fusion-button button-scheme-0 fusion-button-default-size button-default-size button-flat fusion-desktop-button fusion-tagline-button continue continue-right\" style=\"-webkit-box-shadow:none;-moz-box-shadow:none;box-shadow:none;border-radius:50px 50px 50px 50px\" href=\"https:\/\/proximus.events\/contact\/\" target=\"_self\"><span>Wacht niet langer en contacteer ons! <\/span><\/a><\/div><a class=\"button fusion-button button-scheme-0 fusion-button-default-size button-default-size button-flat fusion-mobile-button continue-right\" style=\"-webkit-box-shadow:none;-moz-box-shadow:none;box-shadow:none;border-radius:50px 50px 50px 50px\" href=\"https:\/\/proximus.events\/contact\/\" target=\"_self\"><span>Wacht niet langer en contacteer ons! <\/span><\/a><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":1496,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","inline_featured_image":false},"categories":[45],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Procesoptimalisatie als voorwaarde voor effici\u00ebnte digitalisering - proximus.events<\/title>\n<meta name=\"description\" content=\"Procesoptimalisatie maakt je bedrijf als geheel effici\u00ebnter en je digitaliseringstraject simpeler. Hoe dat werkt en hoe je dat best aanpakt lees je hier.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Procesoptimalisatie als voorwaarde voor effici\u00ebnte digitalisering\" \/>\n<meta property=\"og:description\" content=\"Procesoptimalisatie maakt je bedrijf als geheel effici\u00ebnter en je digitaliseringstraject simpeler. Hoe dat werkt en hoe je dat best aanpakt lees je hier.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/proximus.events\/nl\/procesoptimalisatie-voor-digitalisatie\/\" \/>\n<meta property=\"og:site_name\" content=\"proximus.events\" \/>\n<meta property=\"article:published_time\" content=\"2020-06-25T05:11:37+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-06-25T07:59:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_processen.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"808\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Jolijn Vannuffelen\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Procesoptimalisatie als voorwaarde voor effici\u00ebnte digitalisering\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_processen.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Geschreven door\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jolijn Vannuffelen\" \/>\n\t<meta name=\"twitter:label2\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data2\" content=\"67 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/proximus.events\/nl\/procesoptimalisatie-voor-digitalisatie\/\",\"url\":\"https:\/\/proximus.events\/nl\/procesoptimalisatie-voor-digitalisatie\/\",\"name\":\"Procesoptimalisatie als voorwaarde voor effici\u00ebnte digitalisering - proximus.events\",\"isPartOf\":{\"@id\":\"https:\/\/proximus.events\/#website\"},\"datePublished\":\"2020-06-25T05:11:37+00:00\",\"dateModified\":\"2020-06-25T07:59:21+00:00\",\"author\":{\"@id\":\"https:\/\/proximus.events\/#\/schema\/person\/e7180774e0c3384783e97a7abb1aadaf\"},\"description\":\"Procesoptimalisatie maakt je bedrijf als geheel effici\u00ebnter en je digitaliseringstraject simpeler. Hoe dat werkt en hoe je dat best aanpakt lees je hier.\",\"breadcrumb\":{\"@id\":\"https:\/\/proximus.events\/nl\/procesoptimalisatie-voor-digitalisatie\/#breadcrumb\"},\"inLanguage\":\"nl\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/proximus.events\/nl\/procesoptimalisatie-voor-digitalisatie\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/proximus.events\/nl\/procesoptimalisatie-voor-digitalisatie\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/proximus.events\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Eerst processen optimaliseren, dan pas digitaliseren!\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/proximus.events\/#website\",\"url\":\"https:\/\/proximus.events\/\",\"name\":\"proximus.events\",\"description\":\"Proximus event onboarding platform\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/proximus.events\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"nl\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/proximus.events\/#\/schema\/person\/e7180774e0c3384783e97a7abb1aadaf\",\"name\":\"Jolijn Vannuffelen\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"nl\",\"@id\":\"https:\/\/proximus.events\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/30a36baecd412e0855770d215d3d1820?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/30a36baecd412e0855770d215d3d1820?s=96&d=mm&r=g\",\"caption\":\"Jolijn Vannuffelen\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Procesoptimalisatie als voorwaarde voor effici\u00ebnte digitalisering - proximus.events","description":"Procesoptimalisatie maakt je bedrijf als geheel effici\u00ebnter en je digitaliseringstraject simpeler. Hoe dat werkt en hoe je dat best aanpakt lees je hier.","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"nl_NL","og_type":"article","og_title":"Procesoptimalisatie als voorwaarde voor effici\u00ebnte digitalisering","og_description":"Procesoptimalisatie maakt je bedrijf als geheel effici\u00ebnter en je digitaliseringstraject simpeler. Hoe dat werkt en hoe je dat best aanpakt lees je hier.","og_url":"https:\/\/proximus.events\/nl\/procesoptimalisatie-voor-digitalisatie\/","og_site_name":"proximus.events","article_published_time":"2020-06-25T05:11:37+00:00","article_modified_time":"2020-06-25T07:59:21+00:00","og_image":[{"width":1200,"height":808,"url":"https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_processen.jpg","type":"image\/jpeg"}],"author":"Jolijn Vannuffelen","twitter_card":"summary_large_image","twitter_title":"Procesoptimalisatie als voorwaarde voor effici\u00ebnte digitalisering","twitter_image":"https:\/\/proximus.events\/wp-content\/uploads\/2020\/06\/jdi_processen.jpg","twitter_misc":{"Geschreven door":"Jolijn Vannuffelen","Geschatte leestijd":"67 minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/proximus.events\/nl\/procesoptimalisatie-voor-digitalisatie\/","url":"https:\/\/proximus.events\/nl\/procesoptimalisatie-voor-digitalisatie\/","name":"Procesoptimalisatie als voorwaarde voor effici\u00ebnte digitalisering - proximus.events","isPartOf":{"@id":"https:\/\/proximus.events\/#website"},"datePublished":"2020-06-25T05:11:37+00:00","dateModified":"2020-06-25T07:59:21+00:00","author":{"@id":"https:\/\/proximus.events\/#\/schema\/person\/e7180774e0c3384783e97a7abb1aadaf"},"description":"Procesoptimalisatie maakt je bedrijf als geheel effici\u00ebnter en je digitaliseringstraject simpeler. Hoe dat werkt en hoe je dat best aanpakt lees je hier.","breadcrumb":{"@id":"https:\/\/proximus.events\/nl\/procesoptimalisatie-voor-digitalisatie\/#breadcrumb"},"inLanguage":"nl","potentialAction":[{"@type":"ReadAction","target":["https:\/\/proximus.events\/nl\/procesoptimalisatie-voor-digitalisatie\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/proximus.events\/nl\/procesoptimalisatie-voor-digitalisatie\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/proximus.events\/"},{"@type":"ListItem","position":2,"name":"Eerst processen optimaliseren, dan pas digitaliseren!"}]},{"@type":"WebSite","@id":"https:\/\/proximus.events\/#website","url":"https:\/\/proximus.events\/","name":"proximus.events","description":"Proximus event onboarding platform","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/proximus.events\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"nl"},{"@type":"Person","@id":"https:\/\/proximus.events\/#\/schema\/person\/e7180774e0c3384783e97a7abb1aadaf","name":"Jolijn Vannuffelen","image":{"@type":"ImageObject","inLanguage":"nl","@id":"https:\/\/proximus.events\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/30a36baecd412e0855770d215d3d1820?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/30a36baecd412e0855770d215d3d1820?s=96&d=mm&r=g","caption":"Jolijn Vannuffelen"}}]}},"_links":{"self":[{"href":"https:\/\/proximus.events\/nl\/wp-json\/wp\/v2\/posts\/1508"}],"collection":[{"href":"https:\/\/proximus.events\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/proximus.events\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/proximus.events\/nl\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/proximus.events\/nl\/wp-json\/wp\/v2\/comments?post=1508"}],"version-history":[{"count":23,"href":"https:\/\/proximus.events\/nl\/wp-json\/wp\/v2\/posts\/1508\/revisions"}],"predecessor-version":[{"id":1536,"href":"https:\/\/proximus.events\/nl\/wp-json\/wp\/v2\/posts\/1508\/revisions\/1536"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/proximus.events\/nl\/wp-json\/wp\/v2\/media\/1496"}],"wp:attachment":[{"href":"https:\/\/proximus.events\/nl\/wp-json\/wp\/v2\/media?parent=1508"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/proximus.events\/nl\/wp-json\/wp\/v2\/categories?post=1508"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/proximus.events\/nl\/wp-json\/wp\/v2\/tags?post=1508"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}